Procedures for posting “Orphaned” Lab Results:

• Click on this icon: to open the “Lab Requests and Results” window to see if there are any Orphaned Lab Results
• NOTE: Be sure to “unselect” the box marked “Hide Preliminary Results”
• If there are orphans, click on this icon: to open the “Patient Clipboard”
• Click on the “Patient Search” button and locate the patient by “pet name, last name”
• Look at the summary and/or patient visit list to find out which test has not attached to the record and take note of which doctor ordered the lab test
• Go back to the “Lab Requests and Results” window and double-click on the results to be moved
• In the window that pops up, hit the “F2” key and the last patient you brought up in the Clipboard will automatically be brought up
• NOTE: this does NOT work with inactive, or deceased patients – for those, you must search by “pet name, last name” every time
• Whenever you bring up an inactive pet, a pop-up will ask if you wish to re-activate this patient… be sure to click on “NO”
• In the box to the right of “STAFF” put the code for the doctor who ordered the corresponding lab work
• NOTE: you must have the Caps-Lock on for doctor’s initials to work
• Click on the circle where it says: DO NOT BILL CLIENT – they have already been charged, we do not want to double-bill the clients
• Lastly, click on “OK” and the results will be sent to the patient’s record
• NOTE: to view the results you must refresh the patient clipboard, then click on the tab at the bottom that says “LAB”