If a client does not exist in your Lab Ordering database, you will need to add that client as a New Client. Clients only need to be added once – thereafter they are stored in your database and can be accessed using the client search. To enter a new client, click the check box next to New Client on the Lab Ordering start page.

Enter the unique client ID number assigned by your hospital’s veterinary software. Then enter the client’s last name and first name. To navigate the fields, you can click with your mouse or press the TAB key on your keyboard.